APPLYING TOTAL QUALITY MANAGEMENT STANDARDS ON ORGANIZATIONAL WORK TO ENSURE DEVELOPMENT OF STRATEGIC AND ADMINISTRATIVE ASPECTS: APPLIED STUDY IN GENERAL COMPANY FOR IRON AND STEEL / IRAQ
Keywords:
Total quality management, Organizational work. System, Relationships, Organizational culture.Abstract
The efforts were not in vain, but the desired results were obtained, and this study highlighted the distinct and clear role of Total Quality Management (TQM) in influencing Organizational Work (OW) and its dimensions (System (SY), Relationships (RE), Organizational Culture (OC)). Previous studies that clarified the investigated problem were discussed. The total number of questionnaires that were manually delivered to employees of the General Iron and Steel Company / Iraq was (300), loss (10), remaining valid questionnaires (190). SPSS program was used to analyze the data, and hypotheses (3) were positive. Research achieved clear success, and regulatory institutions were urged to follow what was stated in it. Gaps found in previous studies were not left behind, but we were able to find solutions for them. Many institutions followed this study, and it was a study that used the quantitative method, in a professional field manner, and to examine the most prominent problems to which workers are exposed.
